Professional after-sales service

1. Guarantee customer's manufacturing efficiency, realize remote response, and produce non-stop;

2. Provide training guidance to Party A’s personnel within 24 hours after the on-site installation is completed, and solve on-site problems in time-carry out skills training to ensure professional skills operations;

3. After receiving the equipment failure notification, reply within 1 hour, and can start the remote assistance processing of the network; if on-site processing is required, Party B shall dispatch personnel to the site within 24 hours (within 48 hours outside Guangdong Province);

4.2 Free software upgrades within the year